Terms and Conditions ACE88

01 Acceptance of Terms

By accessing, registering for, or using any part of the ace88 platform — whether through the website, mobile app, or any other digital channel we operate — you acknowledge that you have read, understood, and agree to be fully bound by these Terms and Conditions.

If you do not agree with any part of these terms, you are required to stop using the ACE88 platform immediately. Continued use following any announced amendment is considered acceptance of the updated terms.

02 Eligibility & Registration

To register as an ACE88 member, you must meet the following requirements without exception:

• Be at least 18 years old on the date of registration.
• Be a legally competent individual to enter into a binding agreement.
• Not residing in a country or territory that prohibits or restricts online wagering activities.
• Register only one account only. Holding multiple accounts is strictly prohibited.
• Providing accurate, complete, and up-to-date personal information during the registration process.
• Not registering on behalf of another person or using a false identity.

ACE88 reserves the right to request identity verification documents (KYC) at any time for account verification purposes. Failure to provide the required documents within the specified period may result in account suspension or closure.

03 User Account

Each ACE88 account is exclusively for the use of the account owner. You are not permitted to share, transfer, or sell your account to any other party. All activities carried out through your account are your sole responsibility.

You are responsible for keeping your login credentials confidential. If you suspect your account has been accessed without authorization, please contact our support team immediately via in-app live chat. ACE88 is not liable for any losses resulting from a user's negligence in protecting their login information.

• Use a strong and unique password for your ace88 account.
• Enable two-factor authentication (2FA) for an additional layer of security.
• Do not log in using public Wi-Fi without VPN protection.
• Log out of your account after each session, especially on shared devices.

04 Deposits & Withdrawals

ACE88 supports a range of popular payment methods in Malaysia, including FPX bank transfers, digital wallets, and other online payment methods. All financial transactions are processed through channels protected by 256-bit SSL encryption.

Minimum and maximum deposit limits are as stated in the Finance section of the platform. ACE88 does not charge any hidden fees for deposit transactions. However, your bank or payment service provider may impose their own applicable charges.

• Withdrawals will only be processed to the same account or payment method used for the deposit (same source of funds principle).
• Identity verification (KYC) is required for withdrawals exceeding the set limit.
• Withdrawal processing times depend on the chosen payment method, typically between 15 minutes and 24 hours.
• ACE88 reserves the right to hold withdrawals for security review if suspicious activity is detected.
• Funds obtained through promotions may be subject to wagering requirements before withdrawal is permitted.

05 Bonus & Promotions

ACE88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, reload bonuses, and exclusive offers for VIP members. Each promotion has its own specific terms and conditions, which will be clearly stated on the relevant promotions page.

General terms applicable to all ACE88 bonuses are as follows:

• Each bonus is subject to the stated rollover requirements. Bonus funds cannot be withdrawn until the rollover conditions have been met.
• Only one welcome bonus is permitted per member, per household, per IP address, and per device.
• ACE88 reserves the right to cancel bonuses obtained through unauthorized means or in violation of promotional terms.
• Bonuses cannot be transferred between accounts or converted directly to cash without meeting the wagering requirements.
• ACE88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

06 Wagering Rules

All games available on the ACE88 platform — including live sports betting, Live Casino, Slots, and Fish Shooting Games — are subject to the specific rules of each game, which can be found in the platform's help section.

General wagering rules that apply to all games on ACE88:

• Confirmed bets cannot be cancelled except in specified situations such as match cancellation or verified technical failure.
• ACE88 uses an independently certified random number generator (RNG) for all chance-based games to ensure complete fairness.
• Odds and betting limits are subject to change based on market conditions. All bets will be settled based on the odds at the time the bet is confirmed.
• In the event of a technical fault or system disruption during a gaming session, ACE88 will resolve the matter based on available system records.
• ACE88 reserves the right to void or revise game results if there is evidence of fraud or manipulation.

07 Prohibited Activities

To maintain the integrity of the platform and the safety of all members, the following activities are strictly prohibited on ace88:

• Use of automation software, bots, scripts, or other unauthorised tools to access or interact with the platform.
• Any form of fraud, including the use of another person's credit card or bank account information without authorisation.
• Attempting to exploit bugs, technical vulnerabilities, or loopholes in the ACE88 system.
• Money laundering or using the platform for any illegal purpose.
• Player collusion in games involving multiple participants.
• Spreading false information, defamation, or content that damages the reputation of ACE88.
• Sharing or selling your account to a third party.

Violation of any of the above rules may result in the immediate freezing of all funds in the account, permanent account closure, and appropriate legal action. ACE88 cooperates fully with authorities in investigations related to illegal activities.

08 Intellectual Property

All content on the ACE88 platform — including but not limited to logos, interface designs, text, graphics, images, audio, video, software, and source code — is the exclusive property of ACE88 or our licensors and is protected by applicable intellectual property laws.

You are not permitted to copy, redistribute, republish, modify, or exploit any content on the ace88 platform for commercial purposes without our written consent. Limited personal use for informational purposes only is permitted.

09 Liability Limits

ACE88 strives to ensure our platform operates smoothly, securely, and without interruption. However, we do not guarantee that our services will always be available without disruption, free from errors, or meet your specific expectations in every situation.

• ACE88 is not liable for any indirect, incidental, or consequential losses arising from the use of our platform.
• We are not liable for service disruptions caused by factors beyond our control, such as internet outages, third-party service provider issues, or natural disasters.
• ACE88's maximum total liability to any user shall not exceed the net deposit amount made within the 30 days preceding the incident giving rise to the claim.

10 Account Termination

You may close your ace88 account at any time by contacting our customer support team. Before closure, ensure all eligible balances have been withdrawn and there are no outstanding pending bets.

ACE88 reserves the right to close or suspend any user account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or other illegal activities.
• Failure to meet KYC requirements within the specified period.
• Requests from the relevant authorities.
• Accounts that have been inactive for more than 12 consecutive months.

For accounts closed due to violations, ACE88 reserves the right to hold funds associated with the violating activity while conducting an internal investigation.

11 Applicable Law & Jurisdiction

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or relating to the use of the ACE88 platform shall first be resolved through good-faith negotiation between both parties.

If negotiations fail to reach a resolution within 30 days, the dispute may be referred to binding arbitration or a court of competent jurisdiction. Both parties agree to submit to the exclusive jurisdiction of the designated court.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be reinterpreted to the extent necessary to reflect the original intent, while the remaining provisions shall continue in full force and effect.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, our team is available to assist you at any time.

• Live Chat: Available 24/7 via the ACE88 app and website.
• Support Email: [email protected]
• FAQ: Refer to the section FAQ us for answers to general enquiries.

We are committed to responding to all inquiries within 24 hours. For issues requiring immediate attention, please use Live Chat for a faster response.